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DRI DUCK Help Center logo

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SHIPPING & DELIVERY

WHERE IS MY ORDER AND HOW CAN I TRACK IT?

After placing your purchase, you will receive the order confirmation email with the estimated delivery date, provided by the carrier. You can also access your order through the View Your Order linked within the email. As soon as the order leaves our

WHAT ARE THE GENERAL SHIPPING TIMES FOR A PURCHASE?

Orders placed Monday through Friday will be processed and shipped within 1-2 business days. The in-transit shipping timing (once the item has been picked up from our warehouse by the carrier) will depend on the delivery address. Orders placed on Frid

WHEN WILL I RECEIVE MY ORDER?

All orders are subject to a processing time that is separate from the shipping time. Orders are shipped within 1-2 business day after the order has been placed, except if placed during the weekend or during a holiday. In that case, it would be proces

DO YOU SHIP WORLDWIDE? ARE THERE ANY STORES AROUND ME?

DRI DUCK is an online shopping platform only, therefore we do not have any physical store. We do not ship outside the US. Our company is based in Overland Park, Kansas and all inventory is stored in our warehouse in Edwardsville, Kansas. Please note

DO YOU OFFER FREE SHIPPING?

Yes! You can receive free shipping when you spend over $99, before tax and after discounts.

MY PACKAGE IS MISSING, WHAT SHOULD I DO?

Didn't receive your order even though the tracking link says it was delivered?. If you think your package is lost or missing, we advise you to check with the members of your household and neighbors to find out if they have received or seen your packa

HOW CAN I CHANGE MY DELIVERY ADDRESS?

Once your order has been placed, you might still be able to update your delivery address, but this will depend on the status of your order. Please contact us and provide the following information:. The team will check if modification is still possibl