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CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?Updated 6 months ago

Thanks for shopping at DRI DUCK! We know you cannot wait to receive your new DRI DUCK! That's why, once the order has been placed, we will begin processing. Unfortunately, this means that we cannot cancel or make any changes to your order.

This also applies to changes or cancellations requested while the order is being prepared: unfortunately, we will not be able to apply these. This can affect:  

  • Addition or removal of items 
  • Change in color/size of items 
  • Order cancellation request 
  • Delivery address change 

To check if any change or cancellation is still possible you can contact us. If the order is not being prepared yet, our team will process the cancelation/change as you requested.  

In case the team confirms that no cancelation/changes can be applied to your order, please follow these steps:

  • For product changes/removal, you will have to wait until you receive your order and start the return process. 
  • For delivery address changes, you will receive an email confirmation with the tracking information once the parcel leaves our warehouse. At that moment, you will be able to reach out to your local carrier to rearrange the 
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