ORDERS

I DIDN'T RECEIVE MY ORDER CONFIRMATION, WHAT SHOULD I DO?

Thank you for being a valued customer and shopping at DRI DUCK!. If you provided a valid email address during the checkout process at driduck.com, you will receive a confirmation email including your order number, and a summary of the products purcha

HOW CAN I CHECK MY ORDER STATUS?

We are thrilled to receive your receive your order and can't wait for you to try DRI DUCK!. Checking the status of your order is very simple. In just a few clicks, you can know its complete status:.

I RECEIVED A FAULTY ITEM, WHAT SHOULD I DO?

Here at DRI DUCK, we are committed to ensuring the quality of all products ordered through driduck.com. If you happen to receive a defective garment or encounter any issues with a stubborn zipper, we are more than happy to assist you. Please contact

I RECEIVED AN INCORRECT ITEM, WHAT SHOULD I DO?

Sorry, we slipped! In the event that you receive an incorrect product or incorrect size - please contact us through our contact form providing the following information:. What we can do for you:. We work hard and carefully inspect all our shipments t

I AM MISSING AN ITEM FROM MY ORDER, WHAT SHOULD I DO?

We're so sorry that there's an item missing from your order! Before contacting us, we recommend checking the following:. If you've placed multiple orders, your orders will have different order numbers - this means different deliveries and no incomple

CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

Thanks for shopping at DRI DUCK! We know you cannot wait to receive your new DRI DUCK! That's why, once the order has been placed, we will begin processing. Unfortunately, this means that we cannot cancel or make any changes to your order. This also

WHAT IS DRI DUCK'S WARRANTY?

DRI DUCK guarantees the quality of all products purchased through driduck.com. If you receive a defective product, please contact us right away. We want to make sure you are absolutely satisfied with your purchase!. This is what must be provided:. If

DO YOU OFFER WHOLESALE?

Thank you for your interest in purchasing DRI DUCK at wholesale! DRI DUCK does not offer direct wholesale accounts for businesses that offer personalization, promotional products, or online retail such as Amazon. Instead, all customers source our pro

WHY WAS MY ORDER CANCELED AND REFUNDED?

It is possible that your order may be canceled due to:. If your order is canceled, all charges will be automatically refunded. If you believe your order was canceled in error, contact us.