DRI DUCK Help Center logo
DRI DUCK Help Center logo

All articles

I'VE CANCELLED MY ORDER, WHEN WILL MY MONEY BE AVAILABLE AGAIN?Updated 6 months ago

In case you need to cancel your order, remember to contact us so we can help you as soon as possible. Please note that we cannot always guarantee a successful cancellation, changes in the delivery address or product selected. For more information, please consult our article Can I modify or cancel my order? after it has been placed?. 

Payment method is charged immediately upon purchase. For more information, please consult When will I be charged for my order?. 

Once the cancellation is processed by our customer service experts, you will receive a refund confirmation.

Reimbursement of funds will be allocated to the original form of payment used for the purchase. Please allow up to 8-10 business days for the refund to be processed and be reflected in your bank account.

Was this article helpful?
Yes
No