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DRI DUCK Help Center logo

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PAYMENTS

I'VE CANCELLED MY ORDER, WHEN WILL MY MONEY BE AVAILABLE AGAIN?

In case you need to cancel your order, remember to contact us so we can help you as soon as possible. Please note that we cannot always guarantee a successful cancellation, changes in the delivery address or product selected. For more information, pl

TAXES

To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate tax

IS PAYMENT SECURE ON YOUR SITE?

At DRI DUCK, the security of the information our customers submit on driduck.com is one of our highest priorities. We preserve your confidentiality. This is why we make sure that no information related to your bank details is registered on our server

HOW DO I PAY WITH SHOP PAY?

Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information. For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied.

HOW DO I PAY USING A GIFT CARD?

You may have received a gift card as a present from a friend, or as a reimbursement for order cancellation or return. To pay for your next purchase with a gift card, just follow these simple steps:. If your purchase exceeds your Gift Card balance, yo

HOW CAN I PAY MY ORDER IN INSTALLMENTS?

Want to split your order into equal, interest-free installment payments?. Instead of paying your order upfront at the moment of the purchase, at DRI DUCK we offer you the possibility to pay with settlement payment options, such as PayPal or Shop Pay.

WHAT ARE THE AVAILABLE PAYMENT METHODS?

We want your online shopping experience to be as effortless as possible!. We have selected a wide range of payment options for you to choose from, so you can pay your DRI DUCK order from anywhere, just the way you like it. Currently, we accept the fo

WHEN WILL I BE CHARGED FOR MY ORDER?

If your card is authorized, payment will be taken immediately and you will receive an email confirming that your order has been successful. Please remember that even if a payment is not authorized, it may look as if DRI DUCK has taken the money due t

HOW CAN I USE A PROMOTIONAL CODE?

If you have a promo code, here's a quick and easy way to apply it. You must enter the discount/promo code when checking out as it can't be applied after payment. The codes will not apply to products on sale unless otherwise specified. Only one promo

HOW DO I PAY WITH PAYPAL?

To pay with PayPal, you'll need to set up a PayPal account on the PayPal website. It only takes minutes to open a PayPal account and it's free. As soon as your PayPal account is set up, follow these steps:. 2. Click on Complete Order. 3. You will be

WHY WAS I CHARGED TWICE WHEN PURCHASING THROUGH THE WEBSITE?

The double charge you are seeing on your bank account is an authorization. This is a common bank practice for handling credit card transactions to ensure sufficient funds are available. An authorization hold (also known as card authorization, preauth

HOW CAN I PURCHASE A DRI DUCK GIFT CARD?

Buying a gift card is easy - you decide who you want to send it to, how much you want to spend and when you want the lucky person to get it!. Whenever in doubt about what to choose, go ahead and get a DRI DUCK gift card in a few quick steps:

I CAN'T USE A PROMO CODE I RECEIVED, WHAT SHOULD I DO?

We're sorry to hear you’re having trouble with your promo code!. Please bear in mind:. If you are sure all these above terms apply, but still receive an error message is displayed, please take a screenshot of your shopping cart with the code you are

DO GIFT CARDS EXPIRE?

Yes, DRI DUCK e-gift cards do expire. However, you have 5 years to use it. Can I use part of my gift card? If you're spending less than the value of your e-gift card, the credit will stay on your account for you to spend later, ready for you to use o

I CANNOT COMPLETE MY ORDER, WHAT SHOULD I DO?

We are sorry to hear you were not able to complete your purchase and we are here to support you the best way we can!. Still have issues?. Please take a screenshot or record a short video and contact us with as many details as you can about the issue